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Data Protection & Privacy Policy

Who is collecting the data?
This policy is to explain how Spiritual Touch collects, protects, and uses personal data, ensuring that any personal data supplied by its clients/customers is fairly and lawfully obtained.

What is the legal basis for processing the data?
Spiritual Touch use of personal data is necessary to enable it to provide a service to its clients/customers, including appointment booking, order processing, invoicing and in order to answer client/customer enquiries.

What data is being collected?
Spiritual Touch needs certain personal data to enable it to provide its services to its clients/customers. The personal data collected will generally include: contact name, billing and postal address, telephone number, e-mail address.

Some data will be collected through third parties
When purchasing items through PayPal and when signing up to our news letter through Mail Chimp

Will the data be shared with any third parties?
We do not share customer information

How long will the data be stored?
Spiritual Touch will store client/customer details until a treatment or purchase has been completed. We will only hold client details at the clients request.

Customer Rights
The law within the European Economic Area gives individuals whose personal data is held by Spiritual Touch specific rights to access and rectify personal data held about them. These include the right to:

1. Obtain from Spiritual Touch confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients.

2. To request the deletion or rectification of personal data which is inaccurate.

How can the data subject raise a complaint?
Customers can contact Spiritual Touch in writing by post or e-mail.

Direct communication
Spiritual Touch will communicate through email or news letter

To whom does Spiritual Touch disclose personal data?
Spiritual Touch will only disclose personal data if under a duty to disclose or share in order to comply with any legal obligation.

How does Spiritual Touch protect the personal data it holds?
Spiritual Touch has implemented appropriate internal security procedures that restrict access to and disclosure of personal data.

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